Q1: Can I customize the logo and color?
Yes, we provide full OEM services including logo printing and color customization to meet your brand requirements.
Q2: Are samples available for testing?
Of course. We provide stock samples for free in some cases, or paid samples that are refundable upon placing a bulk order.
Q3: What is the expected lead time?
Stock samples ship in 1 day. Custom samples take 3-5 workdays. Bulk production typically ranges from 7 to 30 days depending on volume.
Q4: What are the payment and trade terms?
We accept TT, PayPal, and L/C at sight. Our standard term is a 30% deposit with the 70% balance due before shipment.
Q5: How are the goods delivered?
We use major carriers like FedEx, DHL, UPS, and TNT for samples, and offer air, sea, or train freight for batch orders.
Q6: What certifications do your products hold?
Most of our products are certified with CE, RoHS, FCC, and BQB, ensuring high quality and international compliance.