Frequently Asked Questions
01. How long can I get a reply to my inquiry?
You will receive a response within 12 hours after sending an inquiry through our platform.
02. How do you ensure the quality of the products?
Each product is strictly tested by professional technicians and our QC team using specialized inspection machinery before shipping.
03. What is the warranty period for your products?
We provide a 12-month warranty for main parts and a 3-month warranty for mobile accessories.
04. What payment terms are available for orders?
We accept various payment methods including T/T, Western Union, Money Gram, PayPal, and Cash.
05. How long does it take to deliver the goods?
Preparation begins upon receipt of payment. Delivery is carried out within the deadline agreed upon by both parties.
06. What transport methods can I choose?
For small parts, we suggest express delivery (DHL, UPS, FedEx). For large orders, we arrange shipment by air or sea.
Midwest Charger
