❓Frequently Asked Questions
1. Can I request samples for testing before ordering?
Yes, we provide sample testing services to help you verify the quality and performance of our products before committing to a bulk order.
2. What is the standard warranty period?
We provide a comprehensive 1-year warranty on our products to ensure long-term reliability and customer satisfaction.
3. What types of power solutions do you offer?
Our product range includes UPS systems (Eaton, Vertiv, APC, Santak, and OEM/ODM), cooling solutions, Modular Data Centers (MDC), and Power Distribution Units (PDU).
4. What payment methods are accepted?
We support multiple payment methods including T/T (Telegraphic Transfer), Credit Cards, Alipay, and L/C (Letter of Credit) at sight.
5. What are the available delivery terms?
We offer flexible shipping terms to meet your needs, including EXW, FOB, CIF, and DDP.
6. How is the product packaged for international shipping?
All products are packed in export-standard wooden cases or heavy-duty cartons with protective padding to ensure safe arrival during long-distance transit.