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Frequently Asked Questions
Could you print our company LOGO on the nameplate and package?
Yes, we provide professional OEM services including logo printing on both products and packaging.
Do you accept custom design on size?
Yes, we can customize the dimensions of the solar panels if the requested size is reasonable and technically feasible.
How long is the delivery time?
Typically within 7 working days after payment. We strive to process and ship orders as quickly as possible.
What is your policy on replacement or exchange?
We accept exchanges or replacements if the customer receives defective merchandise. Please inspect your goods upon arrival.
What payment methods do you accept?
We accept L/C, D/A, D/P, T/T (Bank Transfer), Western Union, and Paypal (primarily for samples and shipping costs).
Do you offer product quality protection?
Yes, we support trade assurance which provides 100% product quality protection, 100% on-time shipment protection, and 100% payment protection.
Midwest Charger
