❓ Frequently Asked Questions
Can I visit your company?
You are highly welcomed to visit our factory at any time! We aim to be your reliable business partner with guaranteed quality and after-sales service.
Are you a factory or a trading company?
We are a professional manufacturer with 30 years of R&D and production experience in the power and charging industry.
Do you test all of your chargers before shipping?
Yes, all major components are tested before assembly, and each charger undergoes full functional testing before being shipped to ensure safety and reliability.
What is the warranty period for your EV chargers?
We provide a comprehensive two-year warranty. During this period, if any quality issues arise, we provide full technical support and free replacement parts.
Can you produce according to specific samples?
Yes, we can produce based on your samples or technical drawings. We have the capability to build necessary molds and fixtures for custom requirements.
What standards do your charging stations comply with?
Our chargers comply with major international standards including IEC 61851-1 and IEC 61851-21-2, and hold certifications such as CE, TUV, UKCA, and RoHS.